UAE edition · Independent education for MOHAP, DHA, DOH, SHA and DHCR licensed healthcare professionals

Complaints, investigations and remediation

Remediation Planning Course for Doctors, Nurses and Healthcare Professionals in the UAE

Convert a concern into a precise need statement, choose activities that match its causes, and assemble an evidence portfolio that fits UAE remedial measures and return-to-practice rules.

  • 3learning hours
  • 20final questions
  • 80%pass mark
  • PDFcertificate

What you will learn

  • Explain what remediation means in UAE practice and how it differs from routine CPD, reflection and disciplinary penalties.
  • Identify the remedial measures available under ECR 49/2024 Art. 19(c), CR 67/2020 Art. 7.2, CR 176/2025 Art. 11 and the DHA licensing manual.
  • Describe how the medical liability track (FDL 4/2016; CR 40/2019) and the licensing and disciplinary track interact in generating a remediation need.
  • Convert a complaint, committee report or decision into a precise remediation need statement linked to the standard not met.
  • Apply simple root cause tools to separate individual, team and system contributors, including health and wellbeing factors.
  • Write specific, measurable, time-bound and independently verifiable remediation objectives.
  • Select and combine remediation activities (targeted education, supervised practice, audit and feedback) that match the identified causes.
  • Assemble an anonymised, indexed evidence portfolio with an honest reflective statement and credible testimonials.
  • Plan a return to practice after suspension, revocation or a gap in practice, recognising differences between PQR and authority thresholds.
  • Develop a sustaining plan with self-audit, early warning signs and honest disclosure of history to future employers and authorities.

Relevant to

The UAE codes, standards and laws this course helps you reflect on. Relevance is our own mapping; it is not an approval by any authority.

  • DHADHA Code of Ethics (2025) Standards 6, 7, 9 and 10; Dubai Executive Council Resolution No. 49 of 2024, Art. 19(c); DHA Manual for Licensing Healthcare Professionals (2025)
  • DOHDOH CPD Standard (2024) portfolio requirements and Return Back to Practice requirements; Abu Dhabi Law No. 10 of 2018
  • MOHAPCabinet Resolution No. 67 of 2020 (Art. 7.2) and Cabinet Resolution No. 176 of 2025 (Art. 11)
  • PQR 3rd version (2025) rules on gaps in practice; Federal Decree-Law No. 4 of 2016 and Cabinet Resolution No. 40 of 2019

About this course

This course shows UAE healthcare professionals how to design, deliver and evidence a remediation plan after a concern has been raised about their practice. It works through the UAE framework in which remedial measures actually arise: training, supervision of up to one year and reassessment under Dubai's Executive Council Resolution No. 49 of 2024; competence re-evaluation and restricted practice under Cabinet Resolution No. 67 of 2020; reissue conditions under Cabinet Resolution No. 176 of 2025; the Medical Liability Committee process under Federal Decree-Law No. 4 of 2016; and the PQR rules on returning after a gap in practice. You will learn to define a concern precisely, find its root cause, write testable objectives, choose activities that match causes, and build a portfolio of evidence that a reviewer can trust.

It is designed for doctors, dentists, nurses, midwives, pharmacists and allied health professionals licensed by MOHAP, DHA, DOH, SHA or within Dubai Healthcare City who are facing a complaint, a Medical Liability Committee report, a disciplinary decision, a suspension, a licence reissue or a return after time away, as well as for those who want to address a gap they have recognised themselves. Clinical leads, medical and nursing directors and supervisors who oversee remediation will also find the planning tools, supervision guidance and evidence standards useful.

In the UAE, remediation is not a single process with a fixed format. It is assembled from measures written into federal and emirate law and from each licensing authority's own procedures, which do not always align, for example on the two-year and three-year gap-in-practice thresholds. Disciplinary history also follows professionals through good standing certificates and primary source verification. A clear, honest and well-evidenced plan is therefore one of the most important things a professional can produce after a concern, both for patient safety and for their own career.

Syllabus

11 sections, about 3 learning hours, 20-question final assessment

  1. 1Remediation in the UAE context3 lessons
    • What remediation means for UAE healthcare professionals
    • When remediation is needed: the UAE triggers
    • Remediation, insight, reflection and CPD
  2. 2The UAE legal and regulatory framework for remediation3 lessons
    • Dubai: Executive Council Resolution No. 49 of 2024 and the DHA
    • Federal law, MOHAP and the Northern Emirates
    • Abu Dhabi, Dubai Healthcare City and the medical liability track
  3. 3Understanding the concern and its root cause3 lessons
    • Defining the concern precisely
    • Finding the root cause: individual and system factors
    • The patient's perspective and the UAE practice context
  4. 4Designing your remediation plan3 lessons
    • Setting objectives that can be tested
    • Choosing the right mix of activities
    • Working within orders, conditions and employer processes
  5. 5Delivering remediation: supervision, education and audit3 lessons
    • Supervised practice and mentoring
    • Targeted education that changes practice
    • Audit, practice review and feedback
  6. 6Building your evidence portfolio3 lessons
    • What makes remediation evidence persuasive
    • Structuring the evidence portfolio
    • Reflective statements and testimonials
  7. 7Returning to practice after suspension, revocation or a gap3 lessons
    • Returning after a suspension
    • Licence reissue after revocation
    • Returning after a gap in practice
  8. 8Evaluating, sustaining and preventing recurrence3 lessons
    • Evaluating whether remediation has worked
    • Sustaining change and recognising early warning signs
    • Remediation and your long-term professional record
  9. 9Conclusion and key points1 lesson
    • Conclusion and key points
  10. 10References and further reading1 lesson
    • References and further reading
  11. 11Your reflective account1 lesson
    • Your reflective account

Course facts

CPD value
Approximately 3 learning hours (self-directed CPD, including knowledge checks, reflection and assessment)
Audience
Doctors, dentists, nurses, midwives, pharmacists and allied health professionals licensed by MOHAP, DHA, DOH, SHA or in Dubai Healthcare City who need to plan, deliver or supervise remediation
Standards covered
Federal Decree-Law No. 4 of 2016 and Cabinet Resolution No. 40 of 2019 (medical liability); Federal Law No. 5 of 2019 and Cabinet Resolution No. 67 of 2020; Federal Law No. 6 of 2023 and Cabinet Resolution No. 176 of 2025; Dubai Executive Council Resolution No. 49 of 2024; DHA Manual for Licensing Healthcare Professionals (2025); PQR 3rd version (2025); DOH CPD Standard (2024) and Return Back to Practice requirements; Abu Dhabi Law No. 10 of 2018; Ministerial Resolution No. 14 of 2021 (Patient's Rights and Responsibilities Charter)
Format
Self-paced, gated lessons with knowledge checks, UAE case studies and reflection
Assessment
20 scenario-based questions, 80% to pass (16 of 20)
Outcome
Certificate of completion and a written reflection for your professional development portfolio
Alignment
Supports reflection on DHA Standards for Code of Ethics and Professional Conduct (2025) Standard 6 (integrity and accountability), Standard 7 (scope of practice and professional competence), Standard 9 (continuous professional development) and Standard 10 (supervision and delegation); FL 6/2023 Art. 8(12) duty to keep up with updates; DOH CPD Standard portfolio requirements
Price
AED 449

Who this course is for

Doctors, dentists, nurses, midwives, pharmacists and allied health professionals who need to plan, deliver or supervise remediation.

Written for professionals licensed by any UAE authority: MOHAP, DHA, DOH, SHA or DHCR. Where the rules differ, the course explains the difference.

Your certificate

  • Your name, the course title and the approximate learning hours
  • Completion date and your final-assessment score
  • A unique certificate number with a QR code anyone can verify

The certificate states that the course is not accredited by any UAE health authority and that no CME/CPD points or credits are awarded. Whether it counts towards your licence renewal is for your licensing authority to decide.

Questions about this course

What should a remediation plan for a healthcare professional include?

A precise need statement linked to the standard that was not met, the root causes, specific and measurable objectives with dates, activities matched to those causes, and how progress will be verified independently. Modules 4 to 6 build each part, ending with an anonymised, indexed evidence portfolio, an honest reflective statement and credible testimonials.

How is remediation different from ordinary CPD?

CPD keeps your knowledge current; remediation targets a specific gap shown by a complaint, committee report or decision, and has to prove that the gap has closed. Module 1 also separates remediation from reflection and from disciplinary penalties, which are imposed by an authority rather than chosen by you.

Which remedial measures can UAE authorities order?

Module 2 covers the measures in Dubai Executive Council Resolution No. 49 of 2024, Art. 19(c), such as training, supervised practice and reassessment, along with Cabinet Resolution No. 67 of 2020, Art. 7.2, Cabinet Resolution No. 176 of 2025, Art. 11 and the DHA licensing manual. It explains how they interact with the medical liability track.

Does the course cover returning to practice after suspension or a long gap?

Module 7 plans a return after suspension, revocation or a gap in practice, and points out where the PQR and individual authority thresholds differ so that you check the rule that applies to you. Module 8 adds a sustaining plan with self-audit, early warning signs and honest disclosure of your history to future employers.

Will my licensing authority accept a plan built on this course?

Only the authority or committee can decide that. The course is independent, is not accredited by any UAE health authority and does not replace training or supervision that has been ordered unless that body accepts it. Share your plan with your medical liability insurer or a lawyer before you submit it.

Related courses

All courses
AED 4493 learning hours
Enrol now