UAE edition · Independent education for MOHAP, DHA, DOH, SHA and DHCR licensed healthcare professionals

Consent, privacy and communication

Patient Confidentiality and Health Data Protection Course (UAE)

Protect patient information the way UAE law expects: when you may share, with whom, through which systems, and what to do in the first hours after a breach.

  • 2learning hours
  • 20final questions
  • 80%pass mark
  • PDFcertificate

What you will learn

  • Explain the legal, regulatory and ethical foundations of patient confidentiality in the UAE.
  • Describe the key duties in Federal Law No. (2) of 2019, including confidentiality, data localisation and 25-year retention, and the place of the Personal Data Protection Law.
  • Identify the confidentiality and data standards of your own licensing authority (DHA, DOH, MOHAP or SHA) and where they differ.
  • Apply need-to-know and minimum-necessary principles when accessing and sharing information, including through Malaffi, NABIDH and Riayati.
  • Decide whether a disclosure without consent is lawful by matching it to the gateways in Federal Decree-Law No. (4) of 2016 and Federal Law No. (2) of 2019.
  • Respond correctly to requests from families, spouses, sponsors, employers, insurers, police and courts.
  • Recognise when safeguarding and public-health reporting duties require disclosure.
  • Use secure, approved channels and avoid unsafe use of personal devices, messaging apps, cloud and AI tools, and social media.
  • Respond to a confidentiality breach by containing, reporting, recording and reflecting, and describe how licensing authorities deal with breaches.
  • Write a reflective account that demonstrates insight and planned remediation.

Relevant to

The UAE codes, standards and laws this course helps you reflect on. Relevance is our own mapping; it is not an approval by any authority.

  • DHADHA Code of Ethics ST-66 Standard 5 (Maintain Privacy, Confidentiality and Data Protection); DHA Standards for Health Information Consent and Access Control (2025); NABIDH policies
  • DOHADHICS V2 (2024) and the DOH Malaffi policy
  • MOHAPRiayati shared records and the confidentiality duties in federal law applied by MOHAP and SHA
  • Federal Law No. 2 of 2019 and Cabinet Resolution No. 32 of 2020; Federal Decree-Law No. 4 of 2016 (Art. 5); Federal Decree-Law No. 45 of 2021 (PDPL)

About this course

This course explains how patient confidentiality and health data protection work in UAE practice. It covers Federal Law No. (2) of 2019 on the Use of ICT in Health Fields (including data localisation and 25-year retention), the disclosure rules in Federal Decree-Law No. (4) of 2016 on Medical Liability, the place of the Personal Data Protection Law, the DHA Code of Ethics and 2025 Health Information Consent and Access Control Standards, ADHICS V2 in Abu Dhabi, and the rules for Malaffi, NABIDH and Riayati. It then applies them to real situations: families and spouses, employers and sick leave, insurers, police and courts, safeguarding, WhatsApp and personal phones, social media, and breaches.

Doctors, dentists, nurses, midwives, pharmacists and allied health professionals will all find it relevant, whether they hold a MOHAP, DHA, DOH or Sharjah Health Authority licence or work in Dubai Healthcare City. It works as routine professional development, as an orientation for anyone who has recently started practising in the UAE, and as structured learning for anyone looking back on a confidentiality incident or concern.

Confidentiality matters especially in the UAE. Patients come from many nationalities with different expectations about family involvement, employers and sponsors frequently ask for health information, health information exchanges log every access, and messaging apps make it easy to share too much. Confidentiality breaches are a recognised ground for regulatory concern and disciplinary action, and the way a professional responds to a breach strongly affects how it is viewed. Its cases move between hospitals, clinics, pharmacies and laboratories in all seven emirates, from Al Dhafra to Fujairah, with practical checklists throughout and a structured reflective account at the end.

Syllabus

10 sections, about 2 learning hours, 20-question final assessment

  1. 1Confidentiality and health data in UAE practice2 lessons
    • Why confidentiality matters in UAE healthcare
    • Key terms: confidentiality, privacy, health data and security
  2. 2The UAE legal and regulatory framework3 lessons
    • Federal law: the Health Data Law, Medical Liability law and profession laws
    • Emirate standards: DHA, DOH, MOHAP and Sharjah
    • Where federal and emirate rules differ
  3. 3Using and sharing information for care3 lessons
    • Sharing within the care team and the electronic record
    • Malaffi, NABIDH and Riayati: health information exchanges
    • Patients' rights over their information, retention and records
  4. 4Disclosure without consent, families and safeguarding3 lessons
    • The lawful gateways for disclosure
    • Families, spouses, sponsors and interpreters
    • Police, courts, public health and safeguarding
  5. 5Employers, insurers and other third parties3 lessons
    • Employers, sick leave and occupational health
    • Insurers, claims and third-party administrators
    • VIP patients, media enquiries and colleagues as patients
  6. 6Information security, messaging and social media3 lessons
    • Everyday information security: ADHICS and your workstation
    • WhatsApp, personal phones, cloud tools and AI
    • Social media, conversations and public spaces
  7. 7Breaches, regulatory consequences and remediation3 lessons
    • Recognising and responding to a breach
    • How licensing authorities and committees respond
    • Showing insight and building lasting confidentiality habits
  8. 8Conclusion and key points1 lesson
    • Conclusion and key points
  9. 9References and further reading1 lesson
    • References and further reading
  10. 10Your reflective account1 lesson
    • Your reflective account

Course facts

CPD value
Approximately 2 learning hours (self-directed CPD, including knowledge checks, reflection and assessment)
Audience
Licensed healthcare professionals in the UAE in all professions: doctors, dentists, nurses, midwives, pharmacists and allied health professionals licensed by MOHAP, DHA, DOH, SHA or DHCR
Standards covered
Federal Law No. 2 of 2019 (ICT in Health Fields) and Cabinet Resolution No. 32 of 2020; Federal Decree-Law No. 4 of 2016 (Art. 5) and Cabinet Resolution No. 40 of 2019 (Art. 6); Federal Decree-Law No. 45 of 2021 (PDPL); Federal Laws No. 5 of 2019 and No. 6 of 2023; Ministerial Resolution No. 14 of 2021 (Patient's Rights and Responsibilities Charter); DHA Code of Ethics ST-66 (2025); DHA Standards for Health Information Consent and Access Control (2025); NABIDH policies; Dubai ECR No. 49 of 2024; ADHICS V2 (2024); DOH Malaffi policy; Riayati; Federal Decree-Law No. 13 of 2024 (domestic violence)
Format
Self-paced, gated lessons with knowledge checks, UAE case studies and reflection
Assessment
20 scenario-based questions, 80% to pass (16 of 20)
Outcome
Certificate of completion and a written reflection for your professional development portfolio
Alignment
Supports reflection on the DHA Code of Ethics standard on privacy, confidentiality and data protection (Standard 5), the DHA Health Information Consent and Access Control Standards, ADHICS V2 and the Malaffi policy (DOH), and the confidentiality duties in federal law applied by MOHAP and SHA
Price
AED 349

Who this course is for

Doctors, dentists, nurses, midwives, pharmacists and allied health professionals licensed by MOHAP, DHA, DOH, SHA or DHCR.

Written for professionals licensed by any UAE authority: MOHAP, DHA, DOH, SHA or DHCR. Where the rules differ, the course explains the difference.

Your certificate

  • Your name, the course title and the approximate learning hours
  • Completion date and your final-assessment score
  • A unique certificate number with a QR code anyone can verify

The certificate states that the course is not accredited by any UAE health authority and that no CME/CPD points or credits are awarded. Whether it counts towards your licence renewal is for your licensing authority to decide.

Questions about this course

How do confidentiality and health data protection differ under UAE law?

Confidentiality is your professional and legal duty not to disclose what you learn about a patient. Health data protection adds rules on how information is stored, accessed, kept in the UAE and secured. Module 2 explains Federal Law No. 2 of 2019, including data localisation, and where the Personal Data Protection Law fits.

When can I share patient information without consent in the UAE?

Only through a lawful gateway. Module 4 shows how to match a proposed disclosure to the exceptions in Federal Decree-Law No. 4 of 2016 and Federal Law No. 2 of 2019, including safeguarding and public-health reporting duties. If a disclosure does not fit a gateway, the course shows you how to decline and record why.

Can I use WhatsApp or my personal phone to share patient information?

Module 6 explains why personal devices, consumer messaging apps, cloud storage and AI tools create serious confidentiality and data-localisation risks, and how to use the secure, approved channels your facility and authority require instead. It includes realistic cases such as sending a photo of a wound to a colleague.

What should I do after a confidentiality breach?

Module 7 sets out four steps: contain the breach, report it through your facility's process, record what happened, and reflect on why it happened. It also describes how licensing authorities deal with breaches and what evidence of insight and remediation looks like if a concern is raised.

Does the confidentiality course meet my facility's data protection training rules?

Your facility decides that. The course is independent, is not accredited by any UAE health authority and carries no CME or CPD credit. The certificate states approximately 2 learning hours of self-directed learning and your score, and can be verified online by an employer.

Related courses

All courses
AED 3492 learning hours
Enrol now